Trust Glossary
Trust Quotient
The numerical output of the Trust Equation — a composite score reflecting how trustworthy someone is perceived to be.
The Trust Quotient (TQ) is the numerical result of applying the Trust Equation: (Credibility + Reliability + Intimacy) ÷ Self-Orientation. It provides a single composite measure of perceived trustworthiness.
Unlike personality assessments or competency frameworks, the Trust Quotient is designed to be actionable. Each component maps to specific behaviors that can be improved: communicating expertise more clearly (Credibility), following through on commitments (Reliability), creating psychological safety (Intimacy/Safety), and managing self-focus (Self-Orientation).
The score is most useful when tracked over time. A declining Trust Quotient signals behavioral patterns that need attention, while an improving score indicates that deliberate trust-building efforts are working.
How TrustLoop measures this
TrustLoop calculates and tracks Trust Quotient over time, combining self-assessment with anonymous colleague reflections to produce a score that is more objective than self-report alone. Each week, users receive one concrete Action tied to their lowest-scoring dimension.
Ready to measure trust — not just talk about it?